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Terms & Conditions

Terms and Conditions


All items for sale listed on our website should be in stock. We will try to get orders out as soon as possible normally within 2 and 5 working days. Obviously that is subject to stock, so please allow 28 days in case an item is temporarily out of stock. If you need an item for a particular date, please ring us first and confirm the item is in stock.

All orders are sent by Royal Mail first class post . If an item or items are of high value we recommend recorded delivery . If it goes missing, we will track the item and if we are sure that the post office is at fault, we will replace the item and pay postage to resend the goods to you.


Any Shortages or faulty items must be notified to Pride and Passion Souvenirs within 7 working days of delivery by e-mail or in writing. Please return faulty items within 14 days, with your invoice for exchange or refund (including your postal costs). If an item is unsuitable, please return the item to us within 14 days for exchange or refund excluding postal costs. No replacements will be made or refunds given outside the 14 day period.

Different Terms and Conditions apply for items sent to customers in Europe or any other world wide destination. Please contact us for details.

Contact us

e-mail :

The Brummie Badgeman – Trading as Pride & Passion Souvenirs
Suite 65, The Business Centre, Edward Street, Redditch, B97 6HA

Telephone: 07722202918

Find us on Facebook  Brummie Badgeman